Jobs

Here are the positions currently available at NYMF 

Audience Services Manager

Description:

The Audience Services Manager oversees all ticketing administration and patron services for the Festival. The position will be responsible for creating wrap reports for each production, handling all ticket reservations for Patrons, Passholders and staff, and working closely with the General Management team to analyze sales trends.

This is a seasonal full-time position from mid-May to mid-August, working with the NYMF administrative staff in the offices and with the front-of-house staff in each venue.  

Responsibilities:

  • Oversee all ticketing and Festival Pass administration

  • Coordinate NYMF Patron and concierge services

  • Create daily ticketing reports

  • Supervise the box office staff in all festival venues

  • Work with General Management team on the final show box office settlements

  • Analyze sales trends

Requirements:

  • Exceptional interpersonal communication skills

  • Background in customer service and management positions

  • Ability to work effectively for long hours in a high-pressure environment

  • Ability and willingness  to work weekends and evenings as required by the events schedule

  • Proficiency in Microsoft Office Suite

  • Experience with ticketing software (preferably OvationTix)

Preferred Skills:

  • Experience with Salesforce

  • Experience managing staff or interns

Salary commensurate with experience.

To apply, email resume and cover letter to jobs@nymf.org.

NYMF is an EOE.

 


 

Interested in working on a NYMF show?

Our shows are always looking for people to fill their creative teams! Please fill out the following form if you are interested in working on a NYMF show.

Please note, if you would like to be considered for more than one position, you must complete and submit the form separately for each individual position of interest.

If your contact information changes, please resubmit the form with your new information to update our system.

If you have any questions or problems with this form, please email gm@nymf.org. 

To submit as a Director, Music Director, Choreographer, Orchestrator, General Manager, or Producer please email your resume to literary@nymf.org. 

Please visit the internship page or volunteer page for other ways to get involved.

Thank you for your interest!

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