Audience Services Manager
The Audience Services Manager oversees all ticketing administration and patron services for the Festival. The position will be responsible for creating wrap reports for each production, handling all ticket reservations for Patrons, Passholders and staff, and working closely with the General Management team to analyze sales trends.
This is a seasonal full-time position from mid-May to mid-August, working with the NYMF administrative staff in the offices and with the front-of-house staff in each venue.
Oversee all ticketing and Festival Pass administration
Coordinate NYMF Patron and concierge services
Create daily ticketing reports
Supervise the box office staff in all festival venues
Work with General Management team on the final show box office settlements
Analyze sales trends
Exceptional interpersonal communication skills
Background in customer service and management positions
Ability to work effectively for long hours in a high-pressure environment
Ability and willingness to work weekends and evenings as required by the events schedule
Proficiency in Microsoft Office Suite
Experience with ticketing software (preferably OvationTix)
Experience with Salesforce
Experience managing staff or interns
Salary commensurate with experience.
To apply, email resume and cover letter to firstname.lastname@example.org.
NYMF is an EOE.
Our shows are always looking for people to fill their creative teams! Please fill out the following form if you are interested in working on a NYMF show.
Please note, if you would like to be considered for more than one position, you must complete and submit the form separately for each individual position of interest.
If your contact information changes, please resubmit the form with your new information to update our system.
If you have any questions or problems with this form, please email email@example.com.
To submit as a Director, Music Director, Choreographer, Orchestrator, General Manager, or Producer please email your resume to firstname.lastname@example.org.
Thank you for your interest!